“Mr. Postman Bring me Some Mail”
Mail time is a popular time for us.
We look forward to reading the “report cards” our customers return to us after
we close their transaction.
The return rate is over 60% - that’s a very high percentage I’m told.
We all want to see our “grade”!
By far, they usually give us an “A” for Fantastic, a few check “B” for Above Average.
These marks are how we grade ourselves on the quality of care and service we give
our valued customers.
When there is anything less, we talk about why the customer feels this way.
Where did we fail in their eyes?
How did we mess up managing the moments of touch?
Excellent or not, the customer’s perception of doing business with Gateway Title is of
upmost importance to me and all of my staff, from answering the phones to disbursing the money.
Real Estate Title Customer’s Testimonials Are IMPORTANT to us
I’ve been asked why we post testimonials on Face book, the newsletter and
other publications. We send them out with our free real estate kit and on our email.
This title stuff is a very competitive business and, in general, most buyers and sellers don’t know
They can pick the title company, simply by calling they can get free quotes and support.
I have built this company on smart buyers and sellers who understand this and freely recommend us to others who buying, selling or refinancing.
Real Estate Title Customers referrals are GOLDEN!
I let you peek into our mail and learn what our customers say about us.
That’s why you’ll see a testimonial or two on everything I write.
I want the whole world to know how passionate we are about SUPER SERVICE
Mr. Postman, Bring Me More Mail!
The best thing about working with Gateway Title: "Ease of completing all the paper worl & having questions answered when ever we needed." - Anthony and Jennifer S. - Broadview Hts.
Friday, November 5, 2010
Monday, October 25, 2010
Real Estate Actuality: THIS REAL ESTATE MARKET WON"T BEAT ME
Real Estate Actuality: THIS REAL ESTATE MARKET WON"T BEAT ME: "Title & Escrow. .. An Independent Agent Thinks Out Loud They must think I’m crazy. Why do I keep GATEWAY TITLE going when the “going” is..."
THIS REAL ESTATE MARKET WON"T BEAT ME
Title & Escrow. .. An Independent Agent Thinks Out Loud
They must think I’m crazy.
Why do I keep GATEWAY TITLE going when the “going” is so tough?
Why not retire and get out of this real estate mess that has dominated for the past 2 years?
Why put up with so many lenders and underwriter’s joint business ventures that attempt to steer customers away from me?
I do it because this is our family business and I’m not going to let “them” beat me!
I do it because I love the business.
I do it because I know we provide a wonderful, one of a kind, title and escrow services.
I do it because the industry needs honest, independent title agencies like GATEWAY.
I do it because our special sellers and buyers need us.
I do it because this is my dream.
I do it because I have earned the trust of consumers and I’ll never let them down.
I do it because of the referrals we get from prior customers – they keep us going!
I do it because this business is my PASSION .
I do it because I’ll never let “them” beat me!
I might be a little crazy …
But this is why I do it!
Rachel A. Torchia, Owner/President
GATEWAY TITLE
Brecksville, Ohio
They must think I’m crazy.
Why do I keep GATEWAY TITLE going when the “going” is so tough?
Why not retire and get out of this real estate mess that has dominated for the past 2 years?
Why put up with so many lenders and underwriter’s joint business ventures that attempt to steer customers away from me?
I do it because this is our family business and I’m not going to let “them” beat me!
I do it because I love the business.
I do it because I know we provide a wonderful, one of a kind, title and escrow services.
I do it because the industry needs honest, independent title agencies like GATEWAY.
I do it because our special sellers and buyers need us.
I do it because this is my dream.
I do it because I have earned the trust of consumers and I’ll never let them down.
I do it because of the referrals we get from prior customers – they keep us going!
I do it because this business is my PASSION .
I do it because I’ll never let “them” beat me!
I might be a little crazy …
But this is why I do it!
Rachel A. Torchia, Owner/President
GATEWAY TITLE
Brecksville, Ohio
Thursday, October 21, 2010
Selling Real Estate?
It only takes ONE!
This is the time of year that we find many sellers wanting to withdraw from the real estate market until next spring.
Why does this always happen?
Do you have any idea how many people buy homes in October, November and December?
I did. Did you?
Why would sellers take the chance of missing that buyer?
There are other good reasons to stay in the market
* The "lookers" are gone.
* Most who look, have already sold and the "need to buy" is critical.
* When they are out looking...they're serious!
* You have LESS competition!
It only takes one offer to buy. Why do sellers think they have to wait until spring?
Smart Sellers do NOT take their property off the market.
If you are selling, what have you decided to do?
Take it off the market or SELL IT?
This is the time of year that we find many sellers wanting to withdraw from the real estate market until next spring.
Why does this always happen?
Do you have any idea how many people buy homes in October, November and December?
I did. Did you?
Why would sellers take the chance of missing that buyer?
There are other good reasons to stay in the market
* The "lookers" are gone.
* Most who look, have already sold and the "need to buy" is critical.
* When they are out looking...they're serious!
* You have LESS competition!
It only takes one offer to buy. Why do sellers think they have to wait until spring?
Smart Sellers do NOT take their property off the market.
If you are selling, what have you decided to do?
Take it off the market or SELL IT?
Wednesday, October 13, 2010
All Are For Sale By Owner
I never cease to by amazed by the comments real estate sellers/buyers make concerning buying and selling their property.
Sellers: "I'm not going to give it away"
Buyers " I want to steal a property when it comes to selling price"
Where's the common sense?
It's an historical fact, that, when you "sell high" - you "buy high".
and then when you "buy low" - you also "sell low"
They run parallel.
Does this make sense so far?
So why are so many thinking they will be able to out smart the market and "sell high" and
"buy low"?
In my 30 years in the real estate industry, I can tell you that kind of a market does not exist!
It just doesn't happen that way.
Common sense tells us it's one or the other.
There can be a win-win in any type of market.
You may not get the price you want, but you also will pay less for the one you buying!
Remember in the olden days, you may have gotten a better price but you also paid more when you bought.
So you still win!
This really is a great time to enter the market as a Smart Seller/Wise buyer. Low interest rates are a real motivator and that's where you really come out a winner!
Sellers: "I'm not going to give it away"
Buyers " I want to steal a property when it comes to selling price"
Where's the common sense?
It's an historical fact, that, when you "sell high" - you "buy high".
and then when you "buy low" - you also "sell low"
They run parallel.
Does this make sense so far?
So why are so many thinking they will be able to out smart the market and "sell high" and
"buy low"?
In my 30 years in the real estate industry, I can tell you that kind of a market does not exist!
It just doesn't happen that way.
Common sense tells us it's one or the other.
There can be a win-win in any type of market.
You may not get the price you want, but you also will pay less for the one you buying!
Remember in the olden days, you may have gotten a better price but you also paid more when you bought.
So you still win!
This really is a great time to enter the market as a Smart Seller/Wise buyer. Low interest rates are a real motivator and that's where you really come out a winner!
Monday, October 11, 2010
Favorite Message To My Friends..
Some people come into our lives and quickly go.
Some people stay for a while, and give us a deeper understanding
of what is truly important in this life.
They teach our souls.
We gain strength from
the footprints they have left
on our hearts and
we will never be the same.
....Flavia
Some people stay for a while, and give us a deeper understanding
of what is truly important in this life.
They teach our souls.
We gain strength from
the footprints they have left
on our hearts and
we will never be the same.
....Flavia
Friday, October 8, 2010
ForSaleByOwner.com and Gatewaytitle.com - Winning Combination!
First Impressions Last for Just One Week
When you’re selling a house, you get one week to capture the interest of potential buyers. That’s it.
Longtime real estate journalist Mary Umberger recently reported that two recent studies in the U.S. and New Zealand came up with the same results: that an online listing captures four times as many views in its first week as it does a week later. After that, traffic to the listing, and buyer interest, fall off a cliff.
What does this mean to anxious sellers?
One thing: get it right the first time. There is no room to ‘test’ a price or update photos depicting a cleaner, brighter, less cluttered house. Serious househunters check every day for new listings. If yours does not appeal on the key elements – price, condition and location – they will move on and never look back.
There’s not much you can do about location. But you have full control over price and condition.
Price is the hardest to get right. Real estate agents tout their “market analysis,” which compares your house in size, condition and price to those that recently sold, and those that are currently on the market. It’s not hard to pull together this information on your own. Either way, this type of ‘market analysis’ lacks one vital component: it’s untested with lenders. That’s why ForSaleByOwner.com recommends that sellers always get an appraisal from a licensed appraiser. Appraisers work with lenders to independently validate the selling price of a house.
When you base your selling price on a current appraisal, you are aligning your price with what lenders are likely to accept. That dramatically increases your chance of getting an offer that a a lender will support with a mortgage. And that’s the end game of a strong first impression.
From: Forsalebyowner.com
Gateway Title is a preferred provider of Title and Escrow services to forsalebyowner.com customers
When you’re selling a house, you get one week to capture the interest of potential buyers. That’s it.
Longtime real estate journalist Mary Umberger recently reported that two recent studies in the U.S. and New Zealand came up with the same results: that an online listing captures four times as many views in its first week as it does a week later. After that, traffic to the listing, and buyer interest, fall off a cliff.
What does this mean to anxious sellers?
One thing: get it right the first time. There is no room to ‘test’ a price or update photos depicting a cleaner, brighter, less cluttered house. Serious househunters check every day for new listings. If yours does not appeal on the key elements – price, condition and location – they will move on and never look back.
There’s not much you can do about location. But you have full control over price and condition.
Price is the hardest to get right. Real estate agents tout their “market analysis,” which compares your house in size, condition and price to those that recently sold, and those that are currently on the market. It’s not hard to pull together this information on your own. Either way, this type of ‘market analysis’ lacks one vital component: it’s untested with lenders. That’s why ForSaleByOwner.com recommends that sellers always get an appraisal from a licensed appraiser. Appraisers work with lenders to independently validate the selling price of a house.
When you base your selling price on a current appraisal, you are aligning your price with what lenders are likely to accept. That dramatically increases your chance of getting an offer that a a lender will support with a mortgage. And that’s the end game of a strong first impression.
From: Forsalebyowner.com
Gateway Title is a preferred provider of Title and Escrow services to forsalebyowner.com customers
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