Monday, April 13, 2009

tougher consumers have power!

Sunday's "Plain Dealing" column by Sherryl Harris referred to a blog by a gentleman about Americans being scammed for years by companies such as the phone companies, airlines, hidden fees on goods and services. He advocates citizens taking back the control of our destiny. He says "How do you make sure good companies stay in business and bad ones behave?
Buy from a company that has a presence here, one that pumps money back into the local economy....." This touched a nerve with me BIG TIME!
Survival of my title business is the result of years of caring about and educating the consumer. I know our service is outstanding.
There is a bank in our community that asks the mortgage borrower what title company they want to chose. (that's what they are supposed to do). When we are chosen, they then order us to examine the title and send the results to their bank owned title company located in Indiana who in turn pay us a pittance for the exam (I loose money) they have us do the signing of papers and they issue the title insurance and keep the premium!
The customer thinks we did their title work. Well actually we did the work - they got the $$!
This bank tells me they do this because they can! Our loyal customers who insist to the bank that we do ALL of the work, are told "Gateway doesn't want to share"
Why would I want to share our income with the greedy bank,who makes $$$ doing mortgage loans, the only profit involved in title insurance?
Ask where the home office of the title company that is issuing title insurance on your mortgage is located.If it is not local, say "NO".
Support your local independent title agent - it's your right!
If you want to know the name of this bank, call me 440 546 9660.

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