Trust in Experts

Yesterday, I had eye surgery.Everything went well. Was I nervous in anticipation? Of course I was. As I arrived at the surgery center, I had to turn over the control to the experts who put me through the routine. Now,I admit, I'm kind of a control freak. So I had a long talk with me and let them do their thing. They knew what had to be done and I had to trust. They were professional and friendly. I felt they cared about me. I was totally out of my element but they weren't. I was with the experts on eye surgery. I felt reassured that I had made a good choice to have the surgery done with these experts. From the receptionist who confirmed my information and the nurses who prepped me, to the Surgeon who talked with me before operating and the recovery room nurses who made sure I was comfortable and brought me a great cup of coffee! I know it is important that I make sure that I follow their instructions to complete a successful recovery.
I was thinking that this is what our customers go through when they are involved in a real estate transaction or refinance. They are not the experts in this field and put their trust in us to guide them through it.I know that, usually, the title company that does the closing and insure the title is not that important to most people.
It can make a difference when you have questions and are wondering if anyone cares about your transaction. We strive to be different at Gateway so that you can trust us to be your experts. You can be in control of your choices. Tell your Realtor and Lender you have experts and want Gateway to "title" your mortgage.It really is your choice - take it! WE WILL TAKE GOOD CARE OF YOU.